Support & FAQs
Setup instructions for Quick Backup - Home/Business User Plan
Download the Software
This is the Windows Version - Filesize 60mb
Click here for other versions (Mac, Linux etc)
Install Quick Backup
Run the downloaded file, follow the prompts, keeping the default settings.
Run Quick Backup and setup your backup
When first running Quick Backup, on the first options screen leave the server and proxy details as is and click next.
Enter your username/password and click Save password, click OK
You will now be asked to choose your files to backup. You can select (tick or untick) any of the common folders on the first screen such as My Documents, Desktop or Emails. To choose other files and folders click Advanced
On the Advanced screen, in the left column tick the folders to backup. In the right column select individual files to backup if required. You can select multiple folders, files or drives. When done click OK
Back on the choose files screen click Next to continue.
Select the days and time to automatically run your backup. Note your computer will need to be turned on at the selected time. Click Next.
It is recommended leaving the Encryption settings as default, this will use your current password to encrypt your files. It is very important you remember your encryption code/password to ensure you can download your files when needed.
You will then return the main screen. Click Quit and select Yes to close the program and save your settings.
Quick Backup will now stay open in the background, and automatically backup your files at the scheduled time. You will see the Quick Backup icon in your system tray (bottom right corner) moving when your backup is running.
To change your backup settings in the future:
Add or edit your files to backup - Click Backup Source (second icon bottom left)
Change the backup schedule - Click Backup Schedule (third icon bottom left)
Support
If you have any questions or would like assistance please contact our Quick Support Team