Support & FAQs
Will it affect my charges from my broadband/internet company?
Some broadband companies (ISPs) charge for uploads to the internet.
However most modern broadband plans include generous bandwidth allowance and our efficient incremental backup solution will protect your quota.
If you?re unsure of your data allowance, you should check with your ISP.
If you have a large initial amount of data to upload we can send you a USB drive to send back with your data and we can upload it directly to the data centre, which will save you from uploading the first major chunk, yourself.